Privacy and Policy

Effective Date: 21st of August 2023

1. Introduction

1.1 Faturify ("Faturify," "we," or "us") is committed to protecting the privacy and security of your personal information. Faturify is owned by T-Coil EZ, a sole proprietorship with its registered address in Bonaire, Caribbean Netherlands, registered with the Bonaire Chamber of Commerce and Industry under number 12625.

1.2 This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide to us when using the Faturify website (the "Website") and our services. By accessing or using the Website and our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information: When you create an account and use our services, we may collect personal information that can identify you, such as your name, email address, contact information, and billing details.

2.2 Usage Information: We collect information about your use of the Website and our services, including your IP address, browser type, operating system, and other technical information. We may also collect information about the client’s preferences and interests to provide you with a personalized experience.

2.3 Cookies and Similar Technologies: We may use cookies and similar technologies to enhance your user experience and collect information about how you use the Website. You can manage your cookie preferences through your browser settings.

3. Use of Information

3.1 We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services
  • To personalize your experience and customize the content and features of the Website
  • To process and deliver invoices, payments, and other transactions
  • To communicate with you, respond to your inquiries, and provide customer support
  • To send you service-related notifications and updates
  • To analyze usage trends and improve the functionality and performance of our services
  • To protect the rights, property, and safety of Faturify and our users

3.2 We may use aggregated data for research, analytics, and marketing purposes.

4. Information Sharing and Disclosure

4.1 We may share your personal information with third-party service providers and partners who assist us in delivering our services and operating the Website. These service providers are contractually obligated to protect the confidentiality and security of your information and are prohibited from using your information for any other purposes.

4.2 We may disclose your information if required by law, legal process, or government request, or to protect the rights, property, or safety of Faturify, our users, or others.

4.3 In the event of a merger, acquisition, change of the legal form of T-Coil, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity and become subject to their privacy policies.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by BES law.

6. Data Security

We implement reasonable security measures to protect the confidentiality, integrity, and availability of your information. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

7. Your Rights and Choices

7.1 You have the right to access, correct, update, and delete your personal information. You can manage your account settings and preferences by logging into your Faturify account or by contacting us directly.

7.2 You may choose to opt-out of receiving promotional communications from us by following the unsubscribe instructions included in the communication or by contacting us.

8. Children's Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with their personal information, please contact us, and we will take steps to delete the information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on the Website or by sending you a notification via email. Please review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@faturify.com.

11. Applicable law and competent court

11.1 These Privacy Policy (including any non-contractual matters and obligations arising therefrom or associated therewith) shall be governed by, and construed in accordance with, BES law.

11.2 Any dispute, controversy, proceedings, or claim between Faturify and you relating to these terms and conditions (including any non-contractual matters and obligations arising therefrom or associated therewith) shall fall within the jurisdiction of the Court of First Instance of Bonaire, Sint Eustatius, and Saba.